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FAQ
We ship Worldwide. All countries that are available are listed on our website.
We ship packages from Germany.
You can pay in any convenient way:
- Bank transfer.
- PayPal.
- Crypto-currency.
- Wise / Revolut.
Yes, we will send an email with payment details once we confirm stock availability. Please note that you will receive on the email you left at the checkout. Check Junk/Spam since you might find them there.
- European Union:
- Rest world:
- European Union - 5€
- Rest world - 10€
You should receive your tracking number through email once we send the package and get it from the post office. We also display all of our shipments in our instagram stories. Go ahead and subscribe to us @n1outlet_com
The tracking number is not updated immediately because the package may be waiting somewhere to be scanned. Your package may be connecting, so it may take longer to arrive or go through customs. Don't worry, the tracking will resume within a few days.
Absolutely not. Our warehouse is in Europe, we took care of all the costs.
If you didn't pick up the package, the package will be sent back to us. That can take up to 20-25 days. If you want us to ship it again, let us know, pay for the shipping price again and we will reship it.
Cancelling the order is possible 12h after making an order and only by email. If you do not reply to the returning email for more than 24h and new instructions for changing the order are still not clear, the original order will be shipped without any changes.
Cancelling the order is possible 12h after making an order and only by email. If you do not reply to the returning email for more than 24h and new instructions for changing the order are still not clear, the original order will be shipped without any changes.
We sometimes include gifts in the package. Enjoy the extra product you got.
